area manager jobs opportunities

Central West Michigan - Financial Center Manager II - Novi, MI Area

Central West Michigan - Financial Center Manager II - Novi, MI Area

Job Description: Financial center managers (FCMs) operate as business owners and are responsible for fostering a team environment and instilling an effective client-centric, sales and risk culture within the center, demonstrating that we are here collectively to help our customers achieve their financial goals. The FCM holds a critical role, ensuring operational excellence of the center and that all aspects of the center run effectively and cohesively. Primary Responsibilities General Management •Responsible for building client traffic, engaging and appropriately routing clients and client retention •Responsible for the general look, feel and attractiveness of the center, ensuring space is leveraged to accommodate clients •Responsible for building and maintaining camaraderie amongst center associates, while ensuring all teammates drive collectively toward financial center goals Risk Management and Operational Excellence •Drive operational excellence by engaging staff on business strategy and performance results •Execute risk and service delivery strategy, and evaluate key performance indicators to identify opportunities for improvement •Emphasize the need to exceed metrics while also focusing on long-term strategies and goals •Adhere to and enforce internal and regulatory policies, procedures and processes •Proactively identify and manage risk in business, product and service transactions •Monitor client-calling activities and ensure we develop the proper client engagement •Successfully resolve customer issues and escalations in a timely and professional manner •Responsible for associate and customer safety Client Experience & Revenue Growth •Know the center’s customer base, including top clients; understand their needs and connect them with teammates who can help them with their financial needs •Foster a client-centric environment whereby associates are accountable for delivering an exceptional customer experience and exceeding customer experience metrics •Lead the lobby and choreography of customer traffic including direct routing of customers to specialists to help drive overall “One Team” revenue growth •Ensure all appointments are assigned to the appropriate financial center associate •Drive client relationship management and assist with sales and sales leadership •Understand the drivers of, and opportunities to enhance, client satisfaction in the center •Ensure tight connection with the market sales manager and other “One Team” leaders/partners •Service customers using self-service technologies, such as ATMs, online banking or mobile banking •Hold associates accountable to deliver against our revenue strategy Talent Management •Responsible for oversight of associates in the center •Observe, model and coach the financial center team on proper execution of risk and service strategy •Personally invest in talent through interviewing and hiring service and operational associates •Ensure training is completed on time, and continue investment in ongoing education •Drive associate performance through active and continuous coaching, continued education and performance plans Required skills: - A minimum of three years recent experience building, leading, managing and coaching a team - Proven results exceeding goals in a customer-centric, results-driven environment - Demonstrated ability to influence and collaborate with others outside of reporting authority to achieve shared goals - Proven customer service skills and the ability to resolve problems independently or escalate as needed to promote customer satisfaction - Strong financial and business acumen including experience in leading managers and interpreting financial reports to drive profitability - Proven record of balancing risk and making sound decisions while achieving business goals - Strong interpersonal skills, including the ability to easily engage others in dialogue, convey sincere interest in building/deepening relationships, and demonstrate a commitment to providing personalized service - Strong organizational skills including the ability to manage multiple responsibilities, prioritize and delegate while delivering results - Strong communication skills (including verbal, non-verbal, written and presentation) and active listening skills - Proficiency in computer skills and professional programs (for example, Microsoft Office) - Ability to pass pre-employment assessments and compliance requirements - Availability to work weekends and/or
Brighton
Compliance Testing Manager - EMEA

Compliance Testing Manager - EMEA

Position Description: Execute Compliance testing reviews across AIG with limited supervision including assessing key risks and evaluating associated control design and effectiveness. Participate in related meetings and complete all required documentation that supports the work performed in accordance with methodology requirements. Attention to detail and quality are key as is the ability to make presentations in a clear and concise manner to senior audiences. Provide direction and coaching to Senior Reviewers where required Communicate test results with Compliance and business management both verbally and through written Compliance Testing reports. Draft issues, reports and prepare planning memos, process narratives, flow charts, leadsheets and Sample Rationale Documents as well as other test related material that requires minimal editing. Recommend ratings for both issues and reports based on the work performed taking into account the risk presented to the entity and to AIG. Review workpapers prepared by Senior Reviewers for quality and accuracy. Provide feedback and coaching to staff as required. Establish and build effective relationships with colleagues to enable partnership and collaboration for control related matters. Provide direction and coaching to senior reviewers with the aim of identifying staff who demonstrate growth potential and recommend opportunities to develop these individuals further. Assist with the preparations and participate as appropriate in the mid year and annual performance evaluation process Develop understanding of business practices as well as key local laws and regulations that impact the test plan in the various business units where testing is conducted. Leverage this understanding to facilitate the execution of test reviews and sharing of information with colleagues. Act as a consultant to business management in developing policy and procedural requirements as well as providing solutions to assist in resolving critical issues impacting the area of coverage. Identify the root cause for breaches of local law, regulation policy and/or internal control deficiencies. Be able to present suggestions for process improvements, associated corrective action as well as evaluating the timeliness and proposed remedial actions by management Manage review hours to deliver work on time and in accordance with the agreed upon budget. Recommend opportunities to update the test plan based on observations during execution of test work as well as areas to enhance operational efficiency and effectiveness both for processes being reviewed and Compliance Monitoring and Testing Methodology. Participate in special projects or ad-hoc assignments on an as-needed basis Position Requirements: Extensive relevant progressive auditing experience with a focus on identifying risks and evaluating control design and effectiveness Solid foundational knowledge of planning and executing audits focused on control design and effectiveness Understanding of insurance and/or investments business processes, including the applicability of key laws and regulations Proactive approach to enhancing insurance and/or investments industry and related product knowledge to ensure compliance test efficiency and effectiveness Experience leading small teams during an audit cycle, providing direction on audit assignments, coaching staff with respect to requirements and providing feedback on performance related matters Ability to build talent, motivate and influence others. Able to create opportunities for team members, proactively assessing opportunities inside and outside of the Compliance function Ability to assume ownership of assigned tasks and deliver a quality product within the agreed framework including the hours allocated Able to demonstrate through experience how a proactive approach or initiative has been taken in order to meet an agreed timeline or job requirement Ownership for accurate documentation reflective of the work performed and supportive of the conclusions reached Effective time management with the ability to coordinate and prioritize multiple and competing initiatives Strong verbal and written communication skills with the ability to clearly articulate questions provide management with relevant information and respond to any questions they may have. Ability to present to senior management in a clear and concise manner. Demonstration of management courage; able to take a position and influence others Ability to establi
Croydon, UK
Resourcing Manager

Resourcing Manager

Req ID: 98348 Founded in 1856, Burberry today remains quintessentially British, with outerwear at its core.  Digital luxury positioning and intensive focus on design innovation, quality and heritage icons ensure continued brand purity and relevance globally across genders and generations. Burberry believes that in order to be a great brand it must also be a great company and constantly leverages the energy of its compassionate and creative thinking culture to continually innovate and drive the brand forward. Headquartered in London, Burberry is a design, marketing and retail led business with a global reputation for innovative product design, digital marketing initiatives and dynamic retail strategies. Our Resourcing Team are in-house Recruitment/Talent Acquisition specialists supporting the hiring needs of the varied functions of our business. Over the last 5 years, the team have established themselves as partners to the business and the wider HR team that they operate within.  Due to some internal movements within the team, we are now looking to hire a Resourcing Manager to lead a key resourcing stream.  This crucial role will involve delivery against senior and specialist hires and requires strong people management experience to drive the performance and delivery of Resourcing Advisors across varied business areas. RESPONSIBILITIES: To deliver the resource solutions and plans for a number of volume hire business areas Operational delivery of senior and specialist vacancies, including but not limited to Design, Merchandising, Product Development Develop strong working relationships with senior stakeholders to deliver appropriate and effective hiring solutions Produce monthly performance reports and analysis Ensure appropriate KPI’s and service agreements are established and met with the team and 3rd parties Coach, mentor and manage team performance, objective setting and annual review cycles Work closely with function leaders and HRBPs to establish resourcing forecasts for the year ahead Responsible for ensuring that the PSL and sourcing channels are fit for purpose Work with wider HR to ensure that succession plans are in place for all parts of corporate/Region Be a subject Matter expert across fashion recruitment and product-led business areas Stay abreast of market trends within Resourcing Take the lead on project work that will support the delivery of the overall global resourcing strategy Represent the Brand at appropriate internal and external events PERSONAL PROFILE: A significant background operating as a dedicated recruitment professional Previous in-house and agency recruitment experience Fashion recruitment experience preferred, with specific understanding of design, merchandising and product development operations Proven and current management and team building experience Ability to apply trade a cross borders and cultures Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. Posting Notes: United Kingdom || Not Applicable || London || Human Resources || Resourcing || n/a || Job Segment: Merchandising, Marketing Manager, Manager, Recruiting, Retail, Marketing, Management, Human Resources
London
Maintenance Manager

Maintenance Manager

SKILLS Level of Education Bachelor / Licence Areas of study Technical & Maintenance Professional experiences 1 to 2 years Languages essential English (Primary tongue) ESSENTIAL AND OPTIONAL REQUIREMENTS YOUR MISSION: • Makes sure that fire security installations are in good working order • Runs regular checks on technical equipment to prevent any problems • Implements corrective action plans • Prepares and tracks the action plans instigated by the Safety Commission and audit authorities • Checks application of water hygiene procedures • Advises the General Manager when specialist intervention is required • Insure the evolution of his/her knowledge and the safety of their interventions • Organises the work for maintenance technicians • Follows up investment and maintenance budgets (contracts, purchasing etc) • Handles relations with sub-contractors • Tracks and optimises energy consumption • Respects Accor's Legionnaires' disease directive • Organises and follows up security and fire prevention training for all hotel staff • Keeps the hotel security register up-to-date • Ensures respect of the Accor environment charter KEY TASKS Be a part and join us on this exciting journey of Ibis UK flagship Hotel. We are looking to recruit Maintenance Manager to oversee 380 modern guest rooms. YOU ARE Able to operate with a high level of autonomy Service minded and pro active Ready to lead by example, coach and motivate your Team Driven to constantly improve your performance WE OFFER: Great opportunities for your career development, access to an in-house job offer site; You will also get meals on duty, uniform and dry cleaning, Free stays at AccorHotels UK & Ireland and group discounts, Competitive salary and Annual Bonus Scheme based in hotel and performance objectives  IBIS AND ITS PEOPLE Simplicity, Modernity, Well-being Acteurs, the Ibis staff training and professional development programme, enables staff to: - become more professional by acquiring new skills, - learn a second profession, - be more independent in guest relations, - receive recognition for their skills
North West London ,London (England) ,United Kingdom
Service Manager

Service Manager

Description   Service Manager Hitachi Ltd. is a global company with activities in multiple industries. Hitachi has over a hundred years of industrial and technology innovation, employs over 320,000 people and generates more than $95 billion of revenues a year. Hitachi’s vision, mission and values can be found here.  More information can be found on Hitachi’s website found here. Hitachi Consulting is the Consulting, IT and Solutions services business of Hitachi Ltd.  We work with clients across the world from all industry sectors to design, build and operate technology solutions.  We have particular strengths in the domains of ‘Digital’, ‘Internet of Things’, ‘Analytics’ and ERP and provide a range of supporting services (industry expertise, project management, process design, change management) required to achieve success.  Frequently, we will leverage our relationship with the rest of Hitachi to bring innovative products and services into our solutions for clients.  We will also work with clients to define outcome based measures as part of our role in helping clients implement change and achieve benefits. More information can be found on Hitachi Consulting’s website found here. Opportunity Hitachi Consulting is currently investing in its Cloud Solutions Practice which is growing rapidly in the UK and Europe.  As part of this, we are seeking to recruit an experienced Service Manager to join us, based in the UK.   The Service Manager will manage the delivery of managed services into a portfolio of clients, managing integrated solutions across multiple service towers.     Responsibilities The Service Manager provides service governance and has responsibility for the service on behalf of the Cloud Solutions practice, managing 3rd party vendors as required. Reporting to the Service Management Operations Manager the Service Manager will enjoy varied responsibilities including: Financial Management of service & CCNs – revenue and cost forecasting Service transition and service acceptance into service Manage SLA’s and KPI’s against contractual obligations Manage quality of service performed by service delivery teams Contract compliance and standards adherence Service & contract change management for  incremental & additional services Stakeholder management, both internal and customer Manage supplier contracts Manage small projects and CRs Attendance at client meetings, including the presentation of service reports Exceeding customer satisfaction targets Drive innovation and continuous improvement across all service towers Responsible for organic growth within the account of similar and adjacent services Supporting the wider account team in developing new opportunities in non-adjacent services Willingness of to work unsociable hours as demanded by the role   The role is based across a combination of Hitachi Consulting offices (London & Manchester) with visits to client-site locations. Qualifications   Background We hire professionals, passionate about the benefits technology can bring to business.  Although it is likely that the majority of people who meet our criteria will come from a large-scale consulting or systems integration backgrounds, we are enthusiastic to help individuals with relevant skills who want to take on the challenges of a consulting role for the first time. Specifically, we are looking for an individual with proven expertise in the following areas: Ability to confidently engage with customer stakeholders Commercial management of various contracting models Track record of delivering financial and service improvement Pragmatic application service management expertise ITIL certification Ability to manage both single and multiple client engagements in parallel A logical approach to problem solving and the structured introduction of change into operational systems An understanding of documentation standards, basic accounting and excellent presentation skills Experience: Experience of holding similar roles within managed service / service provider organisations Experience of managing complex end-to-end service solutions Service delivery using virtual / leveraged / dedicated and hybrid service teams, both on and offshore Development and negotiation of contracts and service level agreements Project management experience As a global company, we understand, appreciate and respect the diversity of our people and foster a
Manchester
HSE Manager

HSE Manager

Role synopsis The role will have overall accountability for the organisation’s HSE strategy with responsibility for Site HSE performance, including the associated elements of the OMS plan. This role has numerous direct reports. Key accountabilities Lead by example as a role model for BP's leadership values and behaviours, fostering the development of a diverse and inclusive environment, with a strong 'speak up' safety and operating culture Responsible for the assurance and integrity of a top tier COMAH site Overall responsibility for the organisations HSE performance, and accountable for developing and implementing the Business HSE and competency strategy. The role has to ensure HSE performance and compliance, whilst balancing the need for production and utility assets to be productive and efficient Responsible for the definition and implementation of the organisation’s HSE strategy that will achieve exemplary safety performance, and will be aligned with the Business strategy Manage and maintain the Site Safety Management System (LOMs, risk register, OMS conformance plan and SSO's), ensuring that the sites HSE systems and procedures meet legislative and regulatory compliance Ensure full compliance with Environmental Permitting Regulations, or a broader aspect of managing the site environmental permit and environmental compliance/ regulatory relationship and COMAH regulations through the Process Safety and Environmental Engineers. To regularly review these systems and procedures to ensure simplicity and effectiveness of execution Accountable for the development and ownership of the annual Business HSE plan - deliver the expectations of the Site HSE Policy Provision of expertise and leadership in the HSE functional area - manage the site’s HSE team including HSE professionals, training function, to drive continuous improvement in these areas Set the European Acetyls HSE Communications agenda on Site, including, safety notice boards, safety weeks and safety stand downs Maintain specific competence and qualifications in OMS as needed to sustain safe, compliant, and reliable operations Report progress in risk identification, sustainable risk reduction, legal compliance and performance improvement Essential Education Educated to degree level with relevant experienceEssential experience and job requirements Influencing others to implement Safe Working practicesLeadership / Mentoring / CoachingIntegrity ManagementProcess Safety Management including Major Accident Hazard ManagementBehavioural / Personal Safety ManagementEnvironmental ManagementOccupational Health ManagementExperience of the chemical manufacturing industry and preferably Acetic Acid, Acetic Anhydride and Ammonia production, Utilities and Logistics (inc Jetty operation)Experience in leading risk assessment, auditing and incident investigationProven ability to proactively manage changeExperience of stakeholder engagement outside of Site (e.g. Competent Authorities)Able to offer advice and challenge at all levels or organisationAble to simplify systems and maximise efficiency where possibleOther Requirements (e.g. Travel, Location) There are no additional requirements. Please respond with N/A below. Desirable criteria & qualifications HSE Management System DevelopmentSafety Policy and Regulation AssuranceProject HSE Assurance and Minor Capex Engineering AuthorityNEBOSH Diploma or equivalentRelocation available Yes - Domestic (In country) only Travel required Negligible travel Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. The Acetyls Business Unit is one of the three business units making up the Aromatics and Acetyls Strategic Performance Unit, within the Refining & Marketing Segment. It is a business engaged in the entire value chain from Manufacturing through to Marketing and sales. The Acetyls BU is one of the world's leading manufacturers of acetic acid and its derivatives, and owns & deploys its leading technology in Europe, Asia and US. BP Hull Site is the European manufacturing facility for the Acetyls Bus
Hull
Compliance Testing Manager - EMEA

Compliance Testing Manager - EMEA

Position Description: Execute Compliance testing reviews across AIG with limited supervision including assessing key risks and evaluating associated control design and effectiveness. Participate in related meetings and complete all required documentation that supports the work performed in accordance with methodology requirements. Attention to detail and quality are key as is the ability to make presentations in a clear and concise manner to senior audiences. Provide direction and coaching to Senior Reviewers where required Communicate test results with Compliance and business management both verbally and through written Compliance Testing reports. Draft issues, reports and prepare planning memos, process narratives, flow charts, leadsheets and Sample Rationale Documents as well as other test related material that requires minimal editing. Recommend ratings for both issues and reports based on the work performed taking into account the risk presented to the entity and to AIG. Review workpapers prepared by Senior Reviewers for quality and accuracy. Provide feedback and coaching to staff as required. Establish and build effective relationships with colleagues to enable partnership and collaboration for control related matters. Provide direction and coaching to senior reviewers with the aim of identifying staff who demonstrate growth potential and recommend opportunities to develop these individuals further. Assist with the preparations and participate as appropriate in the mid year and annual performance evaluation process Develop understanding of business practices as well as key local laws and regulations that impact the test plan in the various business units where testing is conducted. Leverage this understanding to facilitate the execution of test reviews and sharing of information with colleagues. Act as a consultant to business management in developing policy and procedural requirements as well as providing solutions to assist in resolving critical issues impacting the area of coverage. Identify the root cause for breaches of local law, regulation policy and/or internal control deficiencies. Be able to present suggestions for process improvements, associated corrective action as well as evaluating the timeliness and proposed remedial actions by management Manage review hours to deliver work on time and in accordance with the agreed upon budget. Recommend opportunities to update the test plan based on observations during execution of test work as well as areas to enhance operational efficiency and effectiveness both for processes being reviewed and Compliance Monitoring and Testing Methodology. Participate in special projects or ad-hoc assignments on an as-needed basis Position Requirements: Extensive relevant progressive auditing experience with a focus on identifying risks and evaluating control design and effectiveness Solid foundational knowledge of planning and executing audits focused on control design and effectiveness Understanding of insurance and/or investments business processes, including the applicability of key laws and regulations Proactive approach to enhancing insurance and/or investments industry and related product knowledge to ensure compliance test efficiency and effectiveness Experience leading small teams during an audit cycle, providing direction on audit assignments, coaching staff with respect to requirements and providing feedback on performance related matters Ability to build talent, motivate and influence others. Able to create opportunities for team members, proactively assessing opportunities inside and outside of the Compliance function Ability to assume ownership of assigned tasks and deliver a quality product within the agreed framework including the hours allocated Able to demonstrate through experience how a proactive approach or initiative has been taken in order to meet an agreed timeline or job requirement Ownership for accurate documentation reflective of the work performed and supportive of the conclusions reached Effective time management with the ability to coordinate and prioritize multiple and competing initiatives Strong verbal and written communication skills with the ability to clearly articulate questions provide management with relevant information and respond to any questions they may have. Ability to present to senior management in a clear and concise manner. Demonstration of management courage; able to take a position and influence others Ability to
Croydon
Assistant Store Manager- Westfield

Assistant Store Manager- Westfield

Req ID: 100031 Founded in 1856, Burberry today remains quintessentially British, with outerwear at its core.  Digital luxury positioning and intensive focus on design innovation, quality and heritage icons ensure continued brand purity and relevance globally across genders and generations. Burberry believes that in order to be a great brand it must also be a great company and constantly leverages the energy of its compassionate and creative thinking culture to continually innovate and drive the brand forward. Headquartered in London, Burberry is a design, marketing and retail led business with a global reputation for innovative product design, digital marketing initiatives and dynamic retail strategies. PURPOSE An exciting opportunity to join our Westfield team. In the role of Assistant Store Manager you role will be to deputise for the Store Manager and assist with leading the customer facing store team in providing an iconic customer experience. RESPONSIBILITIES To assist the Store Manager in their responsibilities, particularly in leading a high performing customer facing and service orientated team. To help guide the Assistant Department Heads in leading their teams in line with brand objectives. Drive store productivity and profitability e.g. conversion rates, sales, UPT, AUR, customer data capture etc. Develop relationships and communicate effectively with merchants. Leverage your Customer Relationship Management (CRM) clienteling and store reports to support the development of a loyal customer base and develop your team to achieve the highest quality of customer profile capture with every transaction. Ensure that employees have sound product knowledge and are aware of company policies and procedures. Drive digital agenda and ensure employees are engaged with new digital initiatives. To monitor the Champion and Specialist roles in the store and ensure that the right numbers of Champions and Specialists are identified and trained in order to effectively drive the customer experience. Identify and foster talent. To ensure you emanate the Burberry Leadership behaviours when dealing with all areas of the store and business.    Cascade company communications to all members of the store team. To uphold and communicate the company culture. Bring to life Burberry’s core values – Protect, Explore, Inspire. PERSONAL PROFILE Proven strong performance within a store management role in a high volume and high turnover store. Technical proficiency with SAP and MS applications. Ability to demonstrate excellent leadership and people management skills. Proven ability to network, recruit, train, develop and assess talent. Strong verbal and written communication skills. Proven ability to increase sales and profitability. Demonstrate sound commercial and brand awareness. Proven ability to drive and maintain exceptional customer service standards. Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. Posting Notes: United Kingdom || Not Applicable || Hounslow || Retail || Retail || n/a || Job Segment: Retail Manager, Retail Operations, Store Manager, ERP, Retail, Technology
Hounslow
Product Manager, Science

Product Manager, Science

Position Description: Position Summary: Science team at AIG builds innovative products that have machine learning and advanced technologies at their core. These products reinvent the offerings and internal processes of the world’s largest insurer, and disrupt the wider insurance industry. The team consists of machine-learning and deep-learning specialists, data scientists/engineers, and technologists – all with track record of delivering high impact solutions. As disrupting the broader insurance market is becoming our key focus area, we are looking to augment our team with strategic thinkers that can help with our product innovations – from ideation to market strategy. This work will happen in collaboration with the rest of Science team, as well as our users / clients / business partners. Success in this role requires an understanding of science, tech, UX and business, as well as the ability to look at complex balance sheets and spot opportunities. This is an exciting opportunity to enjoy state-of-the-art research and development, be challenged and grow as a product visionary and team leader. Along the way you will contribute to game-changing products for the insurance industry. Responsibilities and Performance Objectives: • Develop a deep understanding of insurance industry (e.g., products, processes and value chain). • Understand AIG’s strategic and competitive position in the industry and deliver products that are recognised best in the industry. • Lead the ideation, technical development, and launch of innovative products. • Establish shared vision across Science team and AIG by building consensus on priorities leading to product execution. • Drive product development with a team of world-class scientists, engineers and designers. • Integrate usability studies, research, and market/competitive analysis into product requirements to enhance user satisfaction. • Define and analyse metrics that inform the success of products. • Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm. • Develop near and long term product plans and product milestones that deliver on the overall business objectives. Position Requirements: Required Attributes: • 3+ years of product management in innovative teams (startups and/or large corporations). • Deep understanding of technical architecture and UX of software products. • Strong track record in business strategy, business development, financial modelling, and market analysis. • A genuine interest in new tools and technology – new software learned without handholding. • Strong communication skills that engages audience and instils credibility. • Advanced graduate degree and excellent academic record required (e.g., MBA, PhD). The Ideal Candidate Would Also Have: • Active interest in the insurance industry landscape (Who are the big carriers? What are the up and coming startups? What sort of businesses are reinsurers, carriers, MGAs, and brokers? What are the product offerings in commercial, consumer and life insurance?) • UX, UI design (through wire frames and mock ups), and rapid prototyping. • Experience in sales and product marketing. Role Background AIG formed the Science team at the beginning of 2012 after recognizing the power of technology, data, and computational science to transform the insurance industry. The team consists of world-class scientists and business minds, and has been created to drive transformational change through evidence-based decision making at the company. The team has grown extremely rapidly with headcount now over 100. The group is highly visible and fully supported by the leadership team of AIG and has a broad and global mandate ranging from solving complex business problems to partnering with leading academics on the development of next generation machine learning algorithms and data technologies. The group’s intent is to be a centre of innovation at the company and a catalyst for change. Currently, the Science team in EMEA has 15 members and the healthy pipeline of work has resulted in the need to hire additional people. About Us: American International Group, Inc. (AIG) is a leading global insurance organization. Founded in 1919, today we provide a wide range of property casualty insurance, life insurance, retirement products, mortgage insurance and other financial services to customers in more than 100 countries and jurisdictions. Our diverse offerings include products and services
London
UK-Senior Manager

UK-Senior Manager

Job Summary The challenges and opportunities of a continuously evolving business make leadership at the Apple Store a rewarding career. It’s your job as a Senior Manager to lead the staff and operations of one or more store areas and seek solutions and results that create a high-performing work environment. By reading situations quickly and acting courageously, you are able to build success for the business and promote the Apple brand through unparalleled customer service. Description As a Senior Manager, you guide other leaders to inspire top performance from their teams. You monitor multiple lines of business within the store to achieve operational objectives and collaborate with corporate business partners to report results. You’re knowledgeable about the industry and keep up to date on competitors and trends. You lead the sales and customer support teams by example, finding solutions to create and maintain a high level of customer focus. To foster growth among your staff, you coach and encourage with clear communications. By developing strong relationships across teams and with customers, you create an environment that enhances loyalty to Apple products and services. Additional Requirements • You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting. • Cross-industry experience is welcome — a retail background is not necessary. • You have a passion for learning about Apple technology and products. • You’re fluent in English (both written and spoken) and the local language. Multilingual ability is a plus. • You’ll need to be flexible with your schedule. Your work hours will be based on business needs.
UNITED KINGDOM
Engineering Manager Rolling Stock

Engineering Manager Rolling Stock

Description   Hitachi Rail Europe Ltd is a leading manufacturer in total railway solutions, covering rolling stock, signalling, service delivery and traffic management. Our Global Head Office is located in Central London and we currently operate from project offices across the UK, several depot locations and our new state-of-the-art rail vehicle manufacturing facility in Newton Aycliffe. Our Class 395 Javelin trains currently in operation on the HS1 route have proven our capability in the UK, based on a blend of British and Japanese technical expertise. The Intercity Express Programme and Abellio ScotRail franchise award will see our teams deliver over 200 new trains over the next two years. We are now looking to expand our operations further to build upon our global reputation for quality, reliability, innovation, design and technological leadership. We are expanding our train building capability and have brought train building back to the North East and we need YOU to inspire the next. As Hitachi Rail Europe in Newton Aycliffe continues to grow, there are more and more exciting career opportunities. We need you to help build the trains of the future in the heart of the North East. We are currently looking to recruit an experienced Engineering Manager Rolling Stock to lead both Electrical and Mechanical Engineering teams for all fleets. With the direct report to Chief Systems Engineer you will be providing an outstanding leadership for engineering issues in all areas of train maintenance. Your new role As a leader of Mechanical and Electrical System Engineers You will be responsible for: ·     Providing high quality engineering support and solutions through extensive experience and a professionally motivated team. ·     Acting as an Authorised Engineer within Hitachi for Engineering Change validation. ·     Producing periodic, targeted reports on train system performance, highlighting any areas of rising concern. ·     Ensuring the Systems Engineering team carries out thorough root cause analysis of any critical technical issues including operational events and failures, supporting with high-quality reports. ·     Responsible for development and implementation of engineering procedures and policies regarding level of train fleet maintenance specified by customer / contract requirements and compliant with legislative regulations. ·     Responsible for optimising the Company’s maintenance regime and assisting in the development of European maintenance practice in support of current and future contracts. ·   Liaising with Hitachi and external personnel as required to complete the duties of the post You must be prepared to travel and overnight away from base location for short periods of time to support Great Western, ScotRail and East Coast Main Line operations.  Qualifications   BEng or MEng Engineering Qualification Professional Engineering Registration   Behavioural Sound knowledge of, and compliance to, rules and regulations Good written and verbal communication skills Able to represent Hitachi at the professional manner at all times An excellent team player Must be able to interface effectively with all levels of personnel both within and outside of company   A significant experience in UK mainline rolling stock engineering and maintenance along with the operational experience would be an advantage.   We offer Competitive salary + discretionary bonus, An opportunity to lead a dynamic and innovative department through such exiting period of growth, Company pension scheme, An enhanced company benefits including childcare vouchers, life insurance and many more! If you are excited about joining a pioneering company like Hitachi Rail Europe, please apply through our career website, following the link on this page. Hitachi Rail Europe is an equal opportunities employer and we welcome all applications, we are also a member of the WISE campaign which inspires girls and women to study and build careers using science, technology, engineering and maths (STEM).                          
Doncaster
National Commercial Manager

National Commercial Manager

Your challenge   Philips is focused on improving people’s lives through meaningful innovation. Our aim is to improve the lives of 3 billion people a year by 2025. We are undergoing an exciting transformation globally from a consumer and healthcare business into a leader in the Health & Technology space. As part of this transformation we now have an opportunity for a National Commercial Sales Manager to join our organisation.    The National Commercial Sales Manager will provide leadership in the development of new accounts and/or expansion of existing accounts. Experience in developing new business opportunities or emerging areas will also be critical. The executive will need skills beyond conventional selling, including business management, project management, leadership, and influence. Lastly, skills in acquiring deep knowledge of the client’s organization and industry in order to serve as a trusted advisor and help customers improve business performance.     As the National Commercial Account Manager, your responsibilities include but are not limited to:   • Accountable for achieving budgeted sales volumes, prices and profit margin at a specified number of customers. • Coordinates all internal necessary resources to obtain objectives and where necessary involves local sales force and marketing support, such as Business Innovation Unit (BIU) Management, Marketing, MarCom, Customer Support (service) and/or Application Specialists. • Ensures continuity of the relationship with the accounts and operates at the highest level in the accounts’ organizations, but also facilitates the executive level interfaces between the company and the accounts when necessary. • Prepares the annual account plan in line with the national account plan strategy and implements the sales strategy. • Communicate Account Plans with relevant stakeholders • Review Account Plan on a quarterly basis and update as required, presenting and communicating to relevant stakeholders. • Contributes to the development and implementation of local marketing strategies. • Initiates and negotiates tailor made actions, discusses with customers about sales actions. • Ensures availability of goods/deliverables in cooperation with order desk and logistics. • Systematically analyzing and reporting of sales results, expectations, market, competition and trends.     Your team   We simplify healthcare by focusing on the people in the care cycle, patients, and care providers. Through combining human insights and clinical expertise, we aim to improve patient outcomes while lowering the burden on the healthcare system.     Philips delivers advanced solutions for both health professionals, to meet the needs of patients, and empowered consumers for affordable healthcare whether in hospital or at home.     The team you would be working with will be similar business professionals, working with a high degree of autonomy to directly address the needs of the non-NHS UK market segment, working at corporate level of identified accounts.     As a matrix organisation a critical attribute is the ability to communicate and influence internal stakeholders to deliver the strategy described in each Account Plan to minimally deliver on the expected business objectives.     This role is remote based supporting accounts acrross the UK&I. The head office of Royal Philips is Guildford based.   Our offer     We welcome you to a challenging, innovative environment with great opportunities for you to explore. Our benefits are very competitive and designed around your preferences:   • A competitive base salary plus a high performance related bonus. • Access to private healthcare insurance • Holiday allowance of 25 days a year from the start (plus bank holidays) • Learning and Development opportunities through our Philips University • Family friendly policies which offer enhanced maternity and paternity schemes • The Philips Employee Shop allows employees to buy Philips products at discounted prices • Subsidised Café promoting healthy eating and wellbeing at the Guildford site • Social Events - a dedicated Sports & Social committee with members in Guildford and Cambridge, promoting a host of social events throughout the year including the famous Family Sports Day at Surrey Sports Park.     We are looking for   • Experience of Solution Selling, ideally within the Healthcare Industry • Demonstrable experience of Direct, People/Performance Management • Extensive experience with Contract Selling/Cont
Guildford
VIRTUAL SALES ACCOUNT MANAGER

VIRTUAL SALES ACCOUNT MANAGER

The Business Entity Global Virtual Sales is on a journey of Transformation. This journey will result in a Transformation of the experience for our customers, partners, stakeholders and employees, driving higher relevance and stronger business results for Cisco. Two of Cisco’s top priorities are focusing on growth in the Commercial market globally; and building an Industry Leading Cloud/Software Sales Engine. Our Global Virtual Sales organization, which leverages virtual technology to grow revenue and build relationships with customers and partners, is expanding our sales coverage to help accelerate these areas of the business. The Team Do you aspire to develop your career in a fast-paced, successful sales environment? In Virtual Sales UKI, you will be part of a team that is growing, achieving excellent business results, and adding significant value to Cisco, its customers and partners by providing a high quality customer experience. Role & Responsibilities The Virtual Sales Account Manager (VSAM) is responsible for achieving quarterly and annual sales goals by managing a defined set of customers using the telephone and various other video and social media technologies. The VSAM will build direct relationships with end user organizations and will work closely with and leverage the channel partners to maximize the revenue opportunities within the Accounts. ● Manage all aspects of sales funnel and forecast discipline for the respective customer set managed, including managing and submitting weekly/monthly/quarterly forecasts, as well as managing each identified opportunity fully in Salesforce.com ● Use Reason To Call (RTC) and other demand generation tools to nurture and develop named customer accounts (sometimes jointly with the Partner), in order to generate incremental business for both Cisco and our Partners ● Develops territory & account plans, prioritizes internal and external (virtual) resources & executes to meet or exceed sales quota. ● Works jointly with his/her sales team (AM, SE, PSS) to develop partner strategies to drive business on a named accounts. ● Uses telephone & other IT tools to remotely Interface with customers to present Cisco value proposition to a variety of audiences: IT director and executive level Minimum Qualifications ● 2-3 years in selling ICT (hardware or software or services) ● Proven consistent achievement of sales success Experience sales prospecting to Director level and above decision makers ● Excellent Communication and Presentation skills ● Strong business acumen, Professional and driven ● Self-motivated with a strong ability to support and motivate others ● Ability to work well under pressure and proven ability to meet deadlines Desired Skills ● Adept at managing multiple tasks simultaneously, and excellent self-management skills ● Effective CRM Utilization. Previous experience in using a Sales Force Automation tool is highly desired (SFDC) ● Demonstrated proficiency on a PC & Microsoft Office: esp. PowerPoint, MS Excel, and Outlook – and overall Software Applications; sales CRM, order entry / management, customer database look up About Cisco The Internet of Everything is a phenomenon driving new opportunities for Cisco and it's transforming our customers' businesses worldwide. We are pioneers and have been since the early days of connectivity. Today, we are building teams that are expanding our technology solutions in the mobile, cloud, security, IT, and big data spaces, including software and consulting services. As Cisco delivers the network that powers the Internet, we are connecting the unconnected. Imagine creating unprecedented disruption. Your revolutionary ideas will impact everything from retail, healthcare, and entertainment, to public and private sectors, and far beyond. Collaborate with like-minded innovators in a fun and flexible culture that has earned Cisco global recognition as a Great Place To Work. With roughly 10 billion connected things in the world now and over 50 billion estimated in the future, your career has exponential possibilities at Cisco. Watch Video To Learn More About Cisco
Feltham
Security Operations Manager

Security Operations Manager

Description   PURPOSE:   To ensure HCUK have first class security monitoring and management services in place to protect our customers and our reputation.   KEY ACCOUNTABILITIES   Operational Accountabilities   The main responsibilities of the role will be to provide operational security support and management of the security infrastructure, services which will include (but not be limited to): ·         To establish pro-active security monitoring services for critical HCUK systems and infrastructure ·         To ensure security operations services provide appropriate protection of HCUK customers and brand/ reputation ·         Support the management of critical application and OS security log alerts via centralized SIEM, Cyber Data Leakage and Attack Monitoring, Network Anomaly Threat Intelligence Monitoring from various feeds. ·         Analysis of security alerts to identify potential security incidents ·         To support 1st line of defence resolver teams and ensure incidents are managed correctly, up to point of incident closure ·         Provides escalation of potential security incidents in line with appropriate processes ·         To provide security monitoring statistics and information to support HCUK risk management activities ·         Provide overview of security event and incident themes and opportunities for improving the Information Security Management System (ISMS) ·         To ensure security reporting and KPIs are defined and issued to appropriate stakeholders on regular basis ·         To also assist where necessary to influence other teams improve their security practices ·         Identification and reporting of risks to stakeholders and the group Information Security Team ·         To maintain security risk register, identification of incident themes and areas for improvement ·         Proactive and stay up to date with threat landscape – provide security advisory and situational awareness briefings to stakeholders  ·         To raise awareness of security operations services with key stakeholders and provide training on service interfaces with key resolver teams (where needed) ·         To provide effective working relationship between Security Operations and other teams, internal and external. ·         Responsible for identifying and implementing continual improvement of security operations services.  ·         To ensure working processes align to ISO27001, company policy and regulatory demands. ·         Focal point for post security incident investigations and follow up actions   To undertake any other duties as specified from time to time in accordance with Hitachi Capital (UK) PLC's business requirements     Qualifications   PERSON SPECIFICATION   ·         Proactive self-starter with the ability to engage, shape and deliver in an Information Security department currently undergoing fantastic transformation. ·         Capable of producing high quality output and deliverables. ·         Provides excellent service to (internal and external) customers and stakeholders. ·         Enthusiastic and committed, with a great working knowledge of security best practice. ·         Ability to work as part of a team, as well as independently. ·         Excellent written and verbal communications. ·         High attention to detail. ·         Good analytical and problem solving capabilities. ·         Willing to learn and also support other elements of security services provided within the team. ·         Ability to build and manage relationships with senior stakeholders   QUALIFICATIONS   ·         Proven security professional with experience of delivering a security monitoring function within other financial service or equivalently regulated organisations ·         Real world exposure to current threat landscape, proven experience of dealing with latest security threat trends. ·         Qualified Security specialist (CISSP, CISM, SANS or equivalent) ·         Working experience of ISO27000 ·         Knowledge of regulation such as PCI DSS, FCA, SOX, DPA etc. ·         Working experience of Information Security best practices, policies and structured security frameworks such as
UNITED KINGDOM
Sales Manager - Civil Government

Sales Manager - Civil Government

Sales Manager - Civil Government Airbus Defence & Space Stevenage (ex Astrium SV) Airbus is a global leader in aeronautics, space and related services. In 2016, it generated revenues of € 67 billion and employed a workforce of around 134,000. Airbus offers the most comprehensive range of passenger airliners from 100 to more than 600 seats. Airbus is also a European leader providing tanker, combat, transport and mission aircraft, as well as Europe’s number one space enterprise and the world’s second largest space business. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions worldwide.Our people work with passion and determination to make the world a more connected, safer and smarter place. Taking pride in our work, we draw on each other's expertise and experience to achieve excellence. Our diversity and teamwork culture propel us to accomplish the extraordinary - on the ground, in the sky and in space. Description of the job Explore New Horizons - An exciting opportunity has arisen for you to join Airbus Defence & Space UK as a Sales Manager - Civil Government .We are looking for an experienced sales professional to drive growth in our Secure Communications business across the UK Government Departments – primarily central government and security agents. The role of sales manager will be to be part of a dedicated team to deliver against existing opportunities and to develop a strategy and qualified pipeline for new business growth across the UK market place. Applicants will be asked to demonstrate a successful track record in selling within this arena and show a proven ability to drive new business to closure.The successful candidate will be subject to UK National Security Clearance in order to undertake related work in accordance with business needs. Tasks & accountabilities As the successful candidate your tasks and accountabilities will include but not be limited to:¤ Achieving the teams budgeted target for contracted and new business, meeting order intake, sales and gross marginexpectations.¤ Providing effective management of a sales funnel and business pipeline to close and track new business.¤ Providing mutual support to other team members.¤ Developing relationships with customers and system integrators at end user and executive levels.¤ Working closely with other teams and senior management within ADS to meet business, EBIT and revenue objectives.¤ Deliver against an individual financial target.¤ Work with ADS Executive Management to identify and execute new strategic areas for revenue and EBIT growth. Required skills As the successful candidate your skills and experience will include:¤ Demonstrable track record of Delivering and Closing Sales in Secure Communications Markets in the UK.¤ A strong grasp of Telecommunications and/or Satellite technology.¤ Proven Sales Management experience.¤ Proven ability to Manage Sales Pipelines, Plan and Conduct Contract Negotiations and present in a compelling manner.¤ Relevant degree, in the field of Telecommunications, Satellite or business management.¤ Ability to build and maintain strategic relationships with key partners and customers.¤ Ability to work in a team and demonstrate good interpersonal skills.¤ Ability to effectively present and articulate to Board level the pipeline and activities specific to generation of business growth.¤ Excellent verbal and written skills in English, other language skills would be advantageous.
Stevenage
Crisis Manager EMEA

Crisis Manager EMEA

Areas of responsibility: Provide emergency response technical expertise for exercises, drills and training. Administer the region-wide employee training, preparedness and exercise programmes leveraging existing technologies such as webinars, VTC, etc. to reach remote locations and expand the programme’s impact. Monitor and support all Regional Crisis Events, man-made or natural, to ensure EMEA Security Management has complete Situational Awareness and is able to make informed decisions. Develop and implement Regional Tier 1 2 Crisis Management plans.Support all Crisis Management regional-wide operational preparedness including communications, response procedures, escalation thresholds, crisis management centres and logistical arrangements. Develops, maintains and delivers a region-wide annual training and exercise programme. Support the invocation of crisis and emergency response operations as outlined in the Regional CM plan. Identify, brief and train the Tier 1, 2 3 participants across the region. Support Regional Security managers in the local preparation an implementation of site Emergency and Incident management plansManage vendors across EMEA who are responsible for delivering training, to ensure that TWDC standards are adhered to. Interact with Crisis Management personnel as appropriate. Adhere to department budget by practicing good fiscal management. Ensure support to security personnel as it relates to crisis management provision. Any other duties as may be assigned.Lead on the implementation and uptake of the Global Emergency Notification System.Support EMEA Business Units and functions in the preparation and implementation of Business Continuity PlansBenchmark best practice for CM development and execution in a large international corporate environment.Review current and evolving technologies to optimise the regional CM delivery platform.Accountable to the Director of Security EMEA for the delivery of all Incident and Crisis Management related regional objectives, tasks and activitiesTo collaborate with the Global Crisis Management Team to synthesise CM standards, plans, training, skills and capability across the region.Responsible for the development of the regional, escalation, communications and response reporting between the EMEA CM Command Centre and the Global Command Centre during a crisis.Responsible for the briefing, training, exercising and capability of participants in the Tier 1 2 Crisis Management Teams.Support to the Regional Security Managers to design and implement emergency and incident response plans at sites and for ad hoc events.Collaboration with Global CM to develop and implement a comprehensive programme of scenario training and exercising across EMEADevelopment of budgets to enhance the effectiveness and efficiency of the Regional Crisis Management Command Centre. Experience and Qualifications: Proven track record of Crisis Management development and delivery in a large multi-national corporate entity.Expert trainer able to inspire and influence busy executives to engage with the Crisis Management programme.Proven ability to design and deliver well thought through, relevant and challenging exercise scenarios to multiple Crisis Management tiers at the same time. Able to work through dual reporting lines: accountable for delivery of regional objectives and tasking’s whilst collaborating and liaising with the Global Central Team.Excellent stakeholder management skills seeking to implement plans and enhance the capability of Crisis Management across all sites in EMEA.Experienced in engaging with business and functional stakeholders to develop realistic and deliverable business continuity plans.Ability to work independently, think critically, and experience in oral and written communications and presentation skills.Experienced in managing and/or advising crisis management teams in dealing with fast moving crisis eventsWorks well under pressure and can organise and gain the focus of crisis leadership teams in order to make rapid decisions with limited information.A strong service focus with the need to listen and understand the essential requirements of different client groupsExperience of working in large matrix organisations where persuading and influencing decisions across multiple stakeholders is key to successA flexible approach to variable working hours/travel requirements is essential
Hammersmith and Fulham
Duty Manager- Heathrow

Duty Manager- Heathrow

Req ID: 100032 Founded in 1856, Burberry today remains quintessentially British, with outerwear at its core.  Digital luxury positioning and intensive focus on design innovation, quality and heritage icons ensure continued brand purity and relevance globally across genders and generations. Burberry believes that in order to be a great brand it must also be a great company and constantly leverages the energy of its compassionate and creative thinking culture to continually innovate and drive the brand forward. Headquartered in London, Burberry is a design, marketing and retail led business with a global reputation for innovative product design, digital marketing initiatives and dynamic retail strategies. PURPOSE A great opportunity for junior manager looking for a new challenge within our Heathrow store.  Through your passion for your product area you will drive to deliver exceptional service within your department within the store. As well as being responsible for the efficient running of your department you will lead your team to deliver an iconic customer experience as well as support the senior store management team in managing the overall store operations. RESPONSIBILITIES Lead a high performing customer facing and service orientated department. Coach and provide feedback to the team as necessary to ensure all customers serviced in the department are given the full Burberry Experience in line with brand strategies Set performance targets and drive department productivity and profitability Plan your department schedule in accordance with peak business hours, ensuring customer traffic and demand can be met with the right employees at the right time Develop relationships and communicate effectively with relevant merchants for the department Be aware of current advertising and marketing campaigns, new product launches and promotions and ensure this is communicated to your team Ensure all of your team members are fully trained in the Burberry Experience, have sound product knowledge and are aware of company policies and procedures Recruit, on-board and develop the department to ensure it has the right team and Specialists for your product area(s) to be able to serve customers passionately and effectively. Leverage your Customer Relationship Management (CRM) supporting the development of a loyal customer base and develop your team to achieve the highest quality of customer profile capture with every transaction Drive the digital strategy and ensure employees are integrating technology into the customer journey using it to drive the never out of stock mind set Continue to develop and retain talented employees, by recognising and rewarding performance through monthly development plans and annual reviews for your team Be considered a specialist and an ambassador for your department’s product categories Cascade company communications to all members of your department and lead by example when embracing brand messages Uphold and communicate the company culture and bring to life Burberry’s core values – Protect, Explore, Inspire PERSONAL PROFILE Excellent leadership and people management skills Proven ability to network, recruit, train, develop and assess talent Excellent communication skills at all levels Proven ability to increase sales and profitability Strong clientele background Sound commercial and brand awareness Experience within a similar level role in a high volume and luxury environment Technical proficiency with SAP, MS applications, Apple products and POS systems Fluency in a second language will be highly regarded Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. Posting Notes: United Kingdom || Not Applicable || Hounslow || Retail || Retail || n/a || Job Segment: ERP, CRM, Relationship Manager, Marketing Manager, Manager, Technology, Customer Service, Marketing, Management
Hounslow
Email Project Manager

Email Project Manager

Req ID: 99434 Founded in 1856, Burberry today remains quintessentially British, with outerwear at its core.  Digital luxury positioning and intensive focus on design innovation, quality and heritage icons ensure continued brand purity and relevance globally across genders and generations. Burberry believes that in order to be a great brand it must also be a great company and constantly leverages the energy of its compassionate and creative thinking culture to continually innovate and drive the brand forward. Headquartered in London, Burberry is a design, marketing and retail led business with a global reputation for innovative product design, digital marketing initiatives and dynamic retail strategies. Purpose: Burberry is looking for a Project Manager to manage the delivery of Email campaigns across our fashion and beauty categories. The ideal candidate will be provided the unique opportunity to develop their knowledge of the fashion sector through exposure across our business. Responsibilities: This is an exciting role for an experienced Project Manager capable of handling multiple projects concurrently; particularly one who is passionate about digital content and innovation. This role will be essential for the execution of our communication strategy for Beauty and Fashion globally. You will work with a talented and dedicated team of designers and project managers in an environment with a great culture. The work is fast paced and challenging with scope for learning new skills. The work to be managed by the person in this role is made up of the following areas: Global delivery of Brand and Beauty campaigns supported by one junior members of the team and our external production agency Digital innovation in the email and social messenger channels Engaging content experiences On a day-to-day basis, you will: Be a key member of the Digital team and manage projects from inception through to delivery across the full lifecycle of a project Managing the day-to-day relationship with our production partner Qualify briefs and specifications to ensure sufficient information has been provided in order to brief projects to designers Work closely with stakeholders to plan projects and campaigns Plan timings, assess risks and communicate status to stakeholders and delivery teams Work collaboratively with Designers, Developers and Marketing Create process proposals including project plans and their timelines Run daily meetings with the delivery teams Manage stakeholders at all levels of the business Support other junior members of the team Create great work that meets business objectives Experience/Skills: Ability to drive great team performance at project delivery level is critical Strong ability to work with teams in a collaborative manner Great communication skills - both verbally and written Stakeholder management skills - ability to confidently manage stakeholders at all levels of management, and are comfortable owning relationships with external parties. Drive and enthusiasm for quick turn-around digital projects - with a good eye for detail. Ability to deeply understand both the Burberry brand and the Digital landscape, and apply your knowledge across all areas - especially interrogating specs, briefing designers, managing stakeholders. Can work fairly autonomously. Have experience delivering 360 Media campaigns Your CV should demonstrate that you have worked at agencies, or client side for 3+ years managing a number of projects. A familiarity and appreciation of the strengths and weaknesses of a range of technologies is useful Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. Posting Notes: United Kingdom || Not Applicable || London || Marketing and Communications || Marketing & Communications || n/a || Job Segment: Project Manager, Manager, Marketing Manager, Marketing Communications, Communications, Technology, Management, Marketing
London
Business Development Manager – Retail & Consumer

Business Development Manager – Retail & Consumer

Description   Hitachi Consulting UK are currently investing heavily in growing our European business through strategic investment in marketing, sales, and delivery capacity in response to increasing client demand for our services and our growth targets. A number of our new business sales team have already passed their annual target before the half year, and most of the rest are on track to take full advantage of our uncapped commission scheme.   An exciting opportunity exists for new business development managers to join a dynamic sales team with focus on selling innovative industry solutions leveraging out market leading position in emerging technologies like IoT, Big Data and Machine Learning that build on our established expertise in: Information Management, Analytics and Business Intelligence Package Implementations – Oracle, SAP, Finance, HCM etc. Software Development, Systems Integration and Collaboration Solutions SaaS, Hybrid Cloud and Managed Service   Responsible for the acquisition and development of strategic customers, by driving new business campaigns to engage with new prospects and sell targeted solutions, developed by our technology and industry experts, supported by our in-house telesales team. This role will be focused on extending our successful retail & consumer industry practice, through adding significant new accounts to our existing portfolio, which includes many household name retailers. Responsibilities Reporting to the Head of New Business Sales, the BD Manager will be responsible for: Managing the complete business development lifecycle from lead generation, through opportunity qualification, proposal creation and negotiation / close to ongoing account development. Working on strategic initiatives to execute ‘Go To Market’ campaigns in new or developing areas of capability, supported by practice and vertical SMEs Building a pipeline to over deliver to a £5M sales target (uncapped)– most of our team have committed to deliver more than this - our top performer closed £13M+ in FY16 Delivering sales presentations and actively leading bids Building a network within software and industry partners that will ensure Hitachi Consulting is seen as trusted, relevant and is introduced early into the relevant sales cycles. Qualifications   The successful candidates will have client-facing experience and be a compelling presenter, able to clearly understand and articulate complex problems and facilitate a profitable engagement with prospects. We are looking for high energy, “can do” individuals with an entrepreneurial outlook, ready to take the next step up to join an already successful team with a fun, open, work hard/play hard culture.   Essential requirements include: Enthusiastic with highly positive attitude and a commitment to long term success both personally and for the company Demonstrable expertise in driving business activity to a successful outcome, able to think outside of the box, but target driven and focused Hardworking, with exceptional presentation and communications skillsHappy to leverage your own personal network of potential prospects and partners Ability to map the technology issues to the business challenges facing our target industry sectors, specifically Retail / Consumer A strong prospect and partner network, which has the ability to generate new opportunities   Travel Whilst Hitachi Consulting is respectful of our employees work / life balance candidates should be fully prepared to travel throughout the UK and internationally if required.   Inclusion and Diversity Hitachi Consulting is committed to building an inclusive work environment that leverages the diverse talent and perspectives of our global workforce. We value the unique background, experience and capability of each employee and embrace differences including gender, race, religion, disability, nationality, age, sexual orientation, ethnicity and personal style. As a global company, we understand, appreciate and respect the diversity of our people and foster a collaborative work environment with equal opportunity for all employees. Inclusion and diversity is a fundamental strength of Hitachi Consulting that adds value for our company, our clients, our suppliers and the communities in which we live and work                          
London
3rd Party Logistics Contracts Manager

3rd Party Logistics Contracts Manager

Description     3rd Party Logistics Contracts manager Are you looking for opportunities to work on high profile rail projects and advanced technology alongside experts from the UK, Europe and Japan? Come and join the fastest growing rail business in the world! As a global provider of total railway solutions, Hitachi Rail Europe has a growing international presence and product range. We are leading the largest rail modernisation project in UK history and delivering the UK’s next generation of rolling stock. We are working to Inspire the Next – and this is your chance to be part of it. Your new role In this exciting new role you will support the mobilisation of the 3PL supplier through integration with depots & central supply chain, and the development of standard operating procedures & processes   To manage a critical multi-million pound contract with a third party logistics provider, ensuring optimum outcomes for service delivery. To monitor contract & KPI adherence and oversee continuous improvement programmes both within HRE and within the 3PL supplier to ensure process improvement.   To arbitrate over any complaints of penalty claims to ensure appropriate and effective actions are taken in a timely manner   Specifically, you will be responsible for the following deliverables: Mobilisation ·         To work with the identified 3PL provider to deliver the mobilisation plan in an efficient and effective manner, working with supplier staff and depots to ensure that the solution & mobilisation properly support HRE’s requirements ·         Work with depots to deliver any change or processes required to liaise effectively with the 3PL provider ·         Report progress into the exec on a regular basis, and effectively manage & escalate risks and issues as they appear ·         Work with key stakeholders across the business in a positive manner to ensure that excitement about the project remains high, and to take advantage of key PR opportunities as they appear   Contract Management ·         Once the contract is mobilised, act as the key point of communication between the 3PL provider and HRE ·         Monitor contract adherence & KPIs, developing any additional detailed KPIs as necessary and providing a reporting tools to escalate key issues up to the exec ·         Identify, develop and lead continuous improvement programmes to improve delivery in areas identified by the KPIs ·         Manage arising issues in a proactive way, ensuring practical solutions are reached in any 3PL issues (storage concerns, expediting failures, stock loss etc.) ·         Act as the key point of contact between HRE and the 3PL, managing operational and supply chain requirements and acting as an arbiter for discussion ·         Design, negotiate, and sign any contract amendments required during the life of the contract, or any additional arrangements such as the purchase of bespoke storage solutions to reduce floor space requirements   Complaints & Penalties ·         Monitor and oversee the delivery of payments in line with the penalty regime ·         Hold regular meetings with 3PL staff to raise any concerns or issues from the supplier ·         Hold regular meetings with HRE staff to raise any concerns or issues ·         Work proactively with both sides in order to deliver productive change or resolve issues   Personal To be aware of and actively promote and implement Hitachi’s ethos, culture and values. To be involved in Hitachi Rail Europe’s staff development and training and participate in PDP procedures. To adhere to the Hitachi Rail Europe’s Equal Opportunities Policy. To comply with and implement Hitachi Rail Europe’s Health and Safety policy Qualifications   About you Experience in contract management of large and complex contracts, preferably in a manufacturing environment Excellent stakeholder management skills with a proven ability to work effectively with a wide range of stakeholders to drive consensus Demonstrable experience of leading and managing senior supplier relationships, including the development and use of KPIs and reporting tools Experience of identifying and delivering continuous improvement projects complex manufacturing environments A natural problem solver – highly analytical with developed decision making skills Excellent communication
Doncaster