Job description

Conference & Banqueting Supervisor

Requirements

  • Junior (Less than 2 years)
  • Pre-University
  • Salary £18,000.00 - £18,000.00 gross per year
  • Wilmslow

Description

Job Title: Conference and Banqueting (C & B) Supervisor
Location: Wilmslow
Salary: £18,000
Contract Type: Permanent
Working Hours: 40 hours a week

The Mere Collection, consisting of two 4* Deluxe properties including The Mere Golf Resort & Spa and The Stanneylands, a boutique country house, is seeking a Conference and Banqueting (C&B) Supervisor at The Stanneylands. Now is an incredible time to join us we embark on an exciting period of growth and a forthcoming refurbishment and re-launch of The Stanneylands.

As a business employees are placed at the heart of everything. Therefore a comprehensive training and development program is available to everyone, and as a result of our growth excellent long-term career opportunities are at the forefront of every position we recruit. This is coupled with market leading benefits including free meals whilst on duty, childcare vouchers, free golf and up to 20% of Spa, dining and accommodation across both venues.

Reporting the F & B Manager, the key responsibilities of the Conference and Banqueting (C&B) Supervisor will include:

• To consistently achieve the front of house delivery standards, providing a constant point of reference for guests/members of The Mere Golf Resort & Spa.
• To promote a helpful and professional image to all guests/members and to give full co-operation to any member requiring assistance with a prompt, caring and genuine attitude, reporting any comments to your Manager.
• To greet all guests warmly and sincerely upon arrival and to wish them a fond farewell on departure
• To ensure supplies are ordered in line with stocks
• To clear, set and service all tables as required and in accordance with the brand.
• To check and receive all deliveries on arrival for the department when on duty.
• To regularly liaise with reception regarding special requests for guest rooms, eg flowers, fruit bowls, champagne etc.
• To ensure daily tasks are completed within the time guidelines to ensure all business requirements are met.
• To ensure public areas and meeting rooms are clean and tidy at all times.
• To cover and run smoothly the Conference and Banqueting department during the absence of your line manager.

The successful C&B Supervisor will possess the following attributes:

• You will be a highly organized and preemptive character who is truly passionate about offering the highest level of service to its customers.
• A leader who leads by example and their team aspires to adhere to company standards of dress code and behavior at all times.
• Be willing to undertake any reasonable requests made of you by the company including flexibility in hours, location and responsibility.
• To ensure that all statutory regulations are observed and that the department comply with these and the company handbook
• To adopt The Mere Collection values by being passionate about your role, and promoting a culture of professionalism, consistency and one team.
• Possess the DNA of The Mere collection values
o Be thoughtful
o Always be you
o Love the best of British
o Give your time gladly
o Team Mere

In return for your hard work and excellent standards The Mere Collection will provide exceptional earning potential, long-term prospects and benefits as well as the opportunity to develop a successful career at one of the most prestigious independent Hotel Groups in the North West.

The Mere Collection Recruitment Team is a managed service partnership between The Mere Collection Ltd and its outsourced recruitment partners Invive Resourcing Ltd. For further information please contact jobs@themerecollection-careers.co.uk
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About the company

The Mere Collection currently owns two 4* properties: The Mere Golf Resort & Spa in Knutsford, Cheshire, a 4* deluxe destination offering 81 luxurious guest bedrooms, event capacity for up to 550, a Championship golf course and golf services, and an award-winning Spa & Health Club and The Stanneylands, Wilmslow, Cheshire, a 4* boutique country house venue offering fabulous food and drink, with event space for up to 160 and 52 individually designed guestrooms.

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