Prince2 certified IT Project Manager with a record of delivering successful, global client facing & internal projects in a fast paced and challenging PMO with a market leading IT solution provider. Experienced in software development and implementation, with expertise in a variety of methodologies.
February 2012 - at Present
Responsible for the successful delivery of concurrent cross-functional projects using teams of developers, consultants and trainers with high profile clients (5000+ users/Top 5 law firms) in EMEA, APAC and Americas regions. • Managed the development of a market leading product, with an offshore team of 15 developers and test analysts, and a budget of £750K. • Produced highly detailed plans, swimlane diagrams, PIDs, runbooks and work breakdown structures to facilitate the successful delivery of medium to high risk projects, whilst moving between Agile and Waterfall methodologies to adapt to client and business benefits, as well as project requirements. • Specialising in the successful delivery of large scale database and environment consolidations, firm wide multi-platform infrastructure upgrades, and business process management software development. • Recent Project portfolio includes: o White & Case LLP (5000+ users) $1M budget (Project duration 15 months)
January 2011 - January 2012
Coordinate and manage consultants’, developers’, and trainers’ diaries, ensuring clear communication on location, task, prerequisites and expectation is given. • Proactively report on chargeable and non-chargeable work using data from a number of systems. • Provide support to project managers in logging, tracking and managing work requests from opportunity to project signoff and closure. • Work with clients on completion of work to gather and collate feedback on processes.
January 2010 - January 2011
Accounts receivable sole responsibility for a £15M turnover business. • Posting invoices and credit notes to ledgers. • Was instrumental in designing, mapping and implementing the successful introduction of Sage50 into the existing business process; a platform that is still in place today.
June 2008 - December 2010
Speaking directly with clients and financial advisers with regards to their high value investment bonds and pensions. • Member of the business retention team, discussing options available on plans whilst operating within FSA guidelines. • In depth and up to date knowledge of pension, bond and taxation legislation. • Vigilance towards financial crime.
2013 - at Present (5 years) London
at University of Central England
2005 - 2008 (3 years) London